Duet 50 Pro: Reset to Default Settings -- Fix Connection Issues

 

  1. Place the earbuds in their case and you should see a light on each earbud (if you do not see a light, charge your case)
  2. Go into your phone's Bluetooth settings, find "Duet 50 Pro," then click "Forget this Device" for both
  3. While the earbuds are in the case, press and hold the buttons on both earbuds for 5 full seconds until you see the lights on both earbuds double-flash
  4. Remove the earbuds from the case
  5. Turn your phone's Bluetooth off then on again. Then you should see "Duet 50 Pro" as a discoverable device in your phone's Bluetooth menu

If you need any more help, please email
support@backbaybrand.com